Lesson number 10 is absolutely absolutely absolutely my favourite both as a gamer and as a library professional: Learn the rules, and then play them better.
In gaming the better play is usually in order to win against, however I like to believe in organisational terms we should be playing to win for – our customers, our organisation, our teams.
I’ve seen people gain measures of success through the well-timed paddy. It can be very effective in meetings if no other people are willing to address the behaviour – what goes on the record is the paddy-thrower’s statement and a lack of contradictory response. Of course, this strategy is compromised if the meeting have another paddy thrower, and falls flat if the meeting has an assertive individual present – both of which are more likely the higher the level of organisational discussion.
I’ve seen people gain measures of success through undermining strategies. I’m not going discuss those beyond pointing out that the result of the tactic is to divert everybody’s energy away from contributing effectively to the organisation. Completely zero sum thinking.
I personally try to consistently respond to issues that concern me by preparing a well thought out policy position before the meeting (or other discussion) in question, be open to others points of view and put all my effort into working for a result that satisfies all parties expectations and experiences.
“Be prepared” is the rule. “Be prepared but let your vision be influenced by the ideas of others” is playing it better.
What’s your innovation?